One Platform for Everything
Owner Relations
Ticketing, workflows, forms, documents, mobile apps, AI, and reporting - all built for energy companies managing land and royalty owners. Stop juggling tools and start delivering consistent, trackable service.
The Patchwork Problem
Most owner relations teams operate with a patchwork of disconnected tools: shared email inboxes, spreadsheets for tracking, separate phone systems, forms that don't connect to anything. Requests fall through cracks. Context gets lost. Staff spend hours copying information between systems.
When an owner calls about their payment, they want an answer - not to be told someone will call back. When they submit an address change, they expect it to happen automatically - not become another item on a manual to-do list.
Everything You Need, Nothing You Don't
Firm App brings together every tool your owner relations team needs into one unified platform - purpose-built for energy companies.
Unified Inbox & Ticketing
Every owner interaction - email, phone, form, chat - becomes a trackable ticket. AI routes to the right team automatically. Full history in one view.
Explore ticketingWorkflow Automation
Configure multi-step processes once - address changes, ownership transfers, document collection - then let them run automatically.
Explore workflowsForm Builder
Build any form without code. Collect addresses, signatures, photos, GPS locations. Auto-route submissions to workflows.
Explore formsDocuments & E-Signatures
Store, organize, and share documents. Collect legally-compliant e-signatures (UETA/E-SIGN) on any device.
Explore documentsMobile Apps
Free native apps for iOS and Android. Owners access payments, documents, and support on the go with push notifications.
Explore mobileContent Management
Build custom portal pages, newsletters, and announcements. Customize terminology to match your organization.
Explore CMSReports & Analytics
25+ built-in reports for tickets, workflows, and team performance. Export to Excel, PDF, or print.
Explore reportsAPI & Integrations
Connect to your existing systems via REST API. Import/export data without manual work.
Explore APIMultilingual Support
40+ languages for web and mobile. 29 languages for voice AI. Serve owners in their preferred language.
Explore languages
AI That Deflects, Not Frustrates
Firm App's AI handles the repetitive questions that consume most of a support team's time. It draws from a knowledge base you build and control, answering common questions about payment schedules, tax forms, and ownership transfers instantly - via phone, chat, or email.
"When the AI isn't confident in an answer, it escalates to a human rather than guessing. This alone typically deflects 50-80% of routine inquiries."Explore AI capabilities
How It All Connects
Every channel flows into one system. Every interaction is tracked.
Input Channels
AI Processing
Team Action
Your Owners Get a Portal Too
Owners log in and instantly see payment history, document library, open tickets, and AI-powered help. No more calls asking "when is my check?" or "did you get my form?"
Enterprise Security Built In
SOC 2 Type II certified. AES-256 encryption. Annual penetration testing with zero critical findings. Your owners' data is protected by enterprise-grade security.
Ready to Unify Your Owner Relations?
See how one platform can replace the patchwork and give your team - and your owners - a better experience.