Audit Logging
Every action. Every user. Every second.
When questions arise about what happened, when, and by whom, you need answers. Firm App's audit logging captures every meaningful action in an immutable, searchable record - your permanent evidence trail for compliance, investigation, and accountability.
The Record That Never Forgets
Human memory is unreliable. Spreadsheets can be edited. Emails can be deleted. But audit logs are permanent. When an owner disputes a change to their payment information, when an auditor asks who accessed sensitive data, when you need to investigate a security incident - the audit log tells you exactly what happened.
Our logs aren't just records; they're evidence. They're immutable (no one can modify them), timestamped to the second, and detailed enough to reconstruct exactly what occurred. This isn't just a nice-to-have feature - it's the foundation of accountability in your organization.
What Every Log Entry Captures
Every event timestamped to the millisecond for precise sequencing
Tied to specific user account - no anonymous actions
IP address, device info, and session details recorded
Full values captured, not just "something changed"
What Gets Logged
Every meaningful action in the system generates a log entry. Here's what we capture:
Authentication Events
Every attempt to access the system is logged, successful or not.
Data Modifications
When records change, we capture exactly what changed and why.
Administrative Actions
System configuration changes are tracked for security review.
Access Events
Know who's viewing sensitive information, even without changes.
Logs Cannot Be Altered
Audit logs are write-once. No one - not administrators, not developers, not even Firm App employees - can modify or delete log entries after they're written. This append-only architecture means your audit trail is tamper-evident and legally defensible.
Find What You Need
Millions of log entries are useless if you can't find the one that matters. Our log viewer gives you powerful search and filtering to pinpoint exactly what you're looking for.
When Audit Logs Save the Day
Security Investigation
When you suspect unauthorized access or a potential breach, audit logs let you trace exactly what was accessed, by whom, and when. Build a timeline, identify compromised accounts, and understand the scope of exposure.
Compliance Audit
When auditors ask how you ensure data integrity, control access, or monitor for violations, audit logs provide the evidence. Export filtered logs showing exactly the controls they want to verify.
Dispute Resolution
When an owner claims they never agreed to a change, or a staff member denies making a modification, the audit log settles the question definitively. Who, what, when - all indisputable.
Mistake Recovery
When someone makes an erroneous bulk update or deletes the wrong record, audit logs show exactly what changed. Use the before/after values to restore correct data.
Retention & Archival
Audit logs are retained according to your policy requirements. Recent logs are immediately accessible through the interface. Older logs are archived but remain available for investigation or compliance needs.
You can export logs for long-term storage in your own systems, or integrate with SIEM platforms for centralized security monitoring. The data is yours - we just make sure it's captured correctly.
Export & Integration
Export Options
Download filtered results in CSV, JSON, or PDF formats for offline analysis or archival.
Webhook Streaming
Forward audit events in real-time to external systems via configurable webhooks.
SIEM Integration
Feed logs to your security information and event management platform for centralized monitoring.
API Access
Query audit logs programmatically through our API for custom reporting and integration.
Who Can View Audit Logs?
Access to audit logs is itself controlled by permissions and - naturally - logged. This prevents both unauthorized snooping and ensures accountability for those with access.
Controlled Access
Audit log viewing is a specific permission that can be granted or restricted by role. Not everyone needs access to everything.
Logs About Logs
Every time someone views or exports audit logs, that action is itself logged. Complete meta-audit trail.
Scoped Viewing
Users can be limited to viewing logs only for records they have access to - no peeking at data they shouldn't see.
See Your Audit Trail
We'll show you how audit logging works in practice and how it supports your compliance requirements.