Infrastructure Security
Enterprise-grade AWS architecture with multi-region disaster recovery
Your data lives on the same infrastructure that powers Netflix, NASA, and the world's largest banks. AWS provides the foundation - we add the security layers that property management demands.
Built on AWS
Amazon Web Services isn't just a hosting provider - it's the backbone of modern enterprise computing. When you choose Firm App, you're choosing infrastructure that's been battle-tested by the world's most demanding applications.
AWS data centers undergo rigorous third-party audits and maintain certifications that would take years for any individual company to achieve. By building on AWS, we inherit these security controls while focusing our expertise on what matters most: property management software that works.
AWS Certifications We Inherit
Geographic Redundancy
Data loss from regional disasters isn't a hypothetical - hurricanes, earthquakes, and power grid failures happen. Our infrastructure is designed so that even if an entire AWS region goes offline, your data remains safe and recoverable.
Continuous Replication
Data is continuously replicated across availability zones, ensuring multiple copies exist before any write is confirmed.
Automatic Failover
If the primary region becomes unavailable, traffic automatically routes to backup systems without manual intervention.
US-Only Storage
All data - primary and backup - stays within US borders, meeting data sovereignty requirements for regulated industries.
Backup Strategy
Backups aren't just about having copies - they're about having recoverable copies. Our backup strategy protects against accidental deletion, corruption, ransomware, and every other data loss scenario we've seen in two decades of property management software.
Every Transaction
Write-ahead logging captures every change
Every Hour
Incremental snapshots for point-in-time recovery
Every Day
Full encrypted backups to separate region
30-Day Retention
Immutable backups that cannot be deleted
Ransomware Protection
Our backups are immutable during the retention period. Even if an attacker gained administrative access, they could not delete or modify backup data. This isn't just a feature - it's your insurance policy against the fastest-growing threat in cybersecurity.
Network Security
Every request to Firm App passes through multiple security layers before reaching our application. Cloudflare's global network absorbs attack traffic at the edge, while AWS's Virtual Private Cloud keeps our servers isolated from the public internet.
This layered approach means that even sophisticated attacks - DDoS floods, SQL injection attempts, cross-site scripting - are blocked before they can impact your experience or your data.
Container Security
Firm App runs in hardened Docker containers - isolated environments that contain everything the application needs and nothing more. This minimal attack surface is a fundamental security principle: if a component doesn't exist, it can't be exploited.
Containers also enable rapid patching. When a security vulnerability is discovered in an underlying library, we can rebuild and deploy updated containers within hours rather than days. Your security doesn't wait for a maintenance window.
24/7 Monitoring
We don't wait for users to report problems. Our monitoring systems watch every aspect of Firm App's infrastructure, alerting our team to issues before they impact your experience.
Application Performance
Response times, error rates, and resource utilization tracked in real-time with automatic alerting on anomalies.
Security Monitoring
AWS GuardDuty watches for intrusion attempts, suspicious API calls, and unauthorized access patterns 24/7.
Public Status Page
Real-time system health at status.firm.app - subscribe for incident notifications.
Disaster Recovery
Recovery Time Objective
Maximum time to restore service after a major disaster
Recovery Point Objective
Maximum data loss in worst-case scenario
These aren't just numbers on paper - they're tested. We conduct regular disaster recovery drills, simulating everything from database failures to complete region outages. Our team knows exactly what to do when things go wrong because we've practiced it.
Business continuity isn't just about technology. It's about documentation, communication protocols, and muscle memory. When disaster strikes isn't the time to figure out your recovery plan.
Physical Security
Firm App is 100% cloud-based - we don't operate data centers, and that's intentional. AWS data centers are purpose-built fortresses with security controls that would be impossible for a software company to replicate.
By choosing AWS, we inherit physical security that includes 24/7 security personnel, biometric access controls, video surveillance, and environmental protections. These facilities are designed to withstand natural disasters and physical intrusion attempts.
Discuss Your Infrastructure Requirements
Whether you're evaluating vendors or have specific compliance needs, our team can walk you through our infrastructure in detail.