Education

Schools system websites and handbooks offer a massive amount of information. So much, in fact, that it's difficult to find. Feed the Firm App AI all your data sources and let it answer questions instantly. The AI even links people back to the source of data so they can verify for themselves.

Firm App's "Custom Forms" feature brings a new level of versatility to your data collection. You can craft your own questions, choosing from text inputs, date and time selectors, dropdown lists, or even GPS pin drop fields, and include options to attach photos, videos, or documents. Stay in the loop with automatic email and push notifications to individuals or groups, and gain insights through response history analytics. And when you need to take your data elsewhere, simply export your form data to a PDF or spreadsheet.

Automatically create support tickets from online forms, email, and phone call voicemail. Automatically route tickets to the correct department and track open tickets, due dates, and more.

Firm App's Messaging & Acknowledgments feature lets you send emails and push notifications, making communication a breeze. You can choose to notify individuals or groups based on specific parameters like school, district, or even the ward they're associated with. After sending a message, you can check an acknowledgment status report to know who has viewed your message. Plus, you can enhance your communications by attaching images, documents, and links to make things crystal clear for your recipients.

Firm App's Content Management System gives you the power to craft a bespoke home page, including text, images, forms, graphics, and documents that best reflect your school system. You can create custom menus and pages tailored to the needs of your stakeholders. The flexibility of the system allows you to control the visibility of your content based on the location, school, district, and even send out location-specific newsletters.

With Firm App's Phone System managing your communications just got easier. From recording and transcribing calls to creating interactive phone trees, you'll have all the tools at your fingertips. Instantly answer FAQs using AI and high quality text-to-speech, forward calls seamlessly, and even tackle voicemail issues with smart AI routing. It's the convenient, modern way to streamline your operations.

Firm App's "Email System" allows you to receive emails and automatically create open tickets. It includes real-time reporting and keeps a thorough archive, letting you search through past emails and attachments with ease. Plus, the system uses AI-based routing, so your billing queries go straight to accounting and tech issues land with IT, ensuring you're always speaking to the right person.

Firm App follows all of the latest OWASP TOP 10 best practices and provides audit logging reports including data creating, modification, and deletion. Firm App is in the process of completing a third-party SOC 2 security audit. Learn more about Firm App Data Privacy and Security at: https://firm.app/security

Jump in to an student's (or other stakeholders) profile page to see contact information, internal notes, open issues, messages, documents, and more.

Setup custom fields - such as text fields, select lists, attachments, dates, or GPS locations - so you can track any information that is relevant for your processes.